www.onyxsellchicago.com(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and safeguard your information when you visit our website.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Property details

  • Home value inquiries

  • Any information submitted through contact forms, lead forms, or inquiries

We may also automatically collect non-personal data such as:

  • IP address

  • Browser type

  • Pages visited

  • Device information

This information is used solely to improve your experience and provide real estate-related services.

2. How We Use Your Information

Your information is used to:

  • Respond to inquiries

  • Provide real estate services and market updates

  • Schedule showings or consultations

  • Deliver home valuations or listing information

  • Improve website performance and user experience

3. We Do Not Sell Your Information

Your privacy matters. We do NOT sell, rent, or trade your personal information to third parties — ever.

Your data is used strictly for communication and services directly related to your real estate needs.

4. Information Sharing

Your information may only be shared when necessary with:

  • Real estate service providers (such as lenders, attorneys, or title companies) only with your consent

  • Technology providers that support website operations (CRM systems, analytics, email platforms)

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We take reasonable and appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While no online system is 100% secure, we use industry-standard safeguards to keep your information safe.

6. Brokerage Affiliation

UnexcelledChicago.com is operated by a licensed real estate professional brokered with Coldwell Banker in the State of Illinois.

All real estate services are provided in compliance with Illinois real estate laws and regulations.

7. Cookies & Tracking Technologies

This website may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings at any time.

8. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of future communications

To exercise these rights, please contact us using the information below.

9. Third-Party Links

This website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.